Terms of Service — Concairge

1. Introduction and Acceptance

This End-User License Agreement ("EULA," "Agreement," or "License") is a legally binding contract between you ("User," "you," or "your") and Concairge, Inc., a Delaware corporation ("Company," "we," "us," or "our"), located at Office 134, 254 Chapman Rd, Suite 101-B, Newark, Delaware, 19702, USA, regarding your use of the Concairge mobile application (the "App" or "Application") and all related services, features, content, and applications provided by the Company.

By clicking "accept" or "agree" to this Agreement, or by downloading, installing, accessing, or using the App, (1) you acknowledge that you have read, understand, and agree to be bound by this EULA and our Privacy Policy, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the App. If you do not agree to these terms, do not download, install, access, or use the App.

This EULA applies to all users worldwide and supplements any additional terms that may apply to specific features or services within the App. The App and Services are intended for use only by individuals eighteen (18) years of age or older. Only adults may create and manage a Concairge account. An adult account holder ("Account Owner") may, at their discretion, create or manage family profiles or sub-accounts for family members of any age. By creating such profiles, the Account Owner represents and warrants that they are the parent or legal guardian of each minor family member (or otherwise have lawful authority) and that they consent to Concairge's processing of that information solely to provide the requested App features and Services.

2. License Grant and Scope

2.1 License Grant

Subject to your compliance with this EULA, the Company grants you a limited, personal, non-commercial, non-exclusive, non-transferable, revocable license to:

Download, install, and use the App on authorized devices that you own or control;
Access and use the App's features and services in accordance with this EULA; and
Receive updates, upgrades, and new features as provided by the Company and at the Company's sole discretion.

2.2 License Restrictions

You may not, except to the extent such restriction is prohibited by applicable law:

copy, modify, adapt, reverse engineer, decompile, or disassemble the App;
distribute, license, lease, sell, resell, transfer, or sublicense the App;
create derivative works of the App;
remove, alter, or obscure proprietary notices;
use the App for unlawful, harmful, or unauthorized purposes;
use automated tools (such as bots, scrapers, or data-mining software) to access or interact with the App without express permission;
interfere with or disrupt the App's functionality or security features;
use the App for any commercial purpose, including providing services to third parties for a fee or other consideration, operating as a service bureau, or using the App to generate revenue, leads, or deliverables for clients, except as expressly permitted in a separate written agreement with Company;
use the App to process personal data of individuals with whom you do not have a direct familial or household relationship (e.g., customers, clients, or the public), unless expressly authorized by Company in writing; or
access the App via any automated means (such as bots, RPA, or scripts) for production workflows or high-volume tasks without our prior written consent.

2.3 Device Limitations

You may install and use the App on devices that you own or control, subject to App Store or Google Play Store restrictions. The Company may limit the number of devices or accounts per user or suspend access in the event of abuse.

2.4 Business / Enterprise Use

Any use of the App by or for a business, non-profit, or governmental entity—including use by employees or contractors in the course of employment—requires a separate written agreement with Company (e.g., an enterprise license or API agreement). If you wish to obtain such rights, contact sales@concairge.ai.

3. Subscription Services and Billing

3.1 Subscription Model

Certain App features require a paid subscription ("Subscription"). Subscription details, pricing, duration, and renewal terms are disclosed at the point of purchase and may vary by region.

3.2 Free Trials

Free trials or promotional periods may be offered at the Company's discretion. Upon expiration of any free trial period, your Subscription will automatically convert to a paid plan at a stated rate unless cancelled before the trial period ends.

3.3 Payment Processing

All payments are handled through the applicable App Store or authorized payment processor. By subscribing, you authorize those platforms to charge your chosen payment method for recurring fees, taxes, and currency conversions.

3.4 Automatic Renewal

Subscriptions automatically renew for successive periods of the same duration unless cancelled. You may cancel your subscription at any time through your device's account settings or the App Store.

3.5 Refund Policy

Refunds are subject to the policies of the applicable app store (such as the App Store or Google Play) or authorized payment processor. The Company does not provide direct refunds for purchases made through app stores or such payment processors.

3.6 Cooling-Off Right (EU/UK Users)

If you are located in the EEA or UK, you may cancel a new Subscription within 14 days of purchase for a full refund, unless you have expressly agreed that service will begin immediately and acknowledge that you lose this right once access begins.

3.7 Taxes and Currency

Prices are exclusive of applicable taxes unless otherwise required by law. Charges are processed in the currency shown at checkout, and conversion rates are determined by the payment platform.

4. Data and Analytics

4.1 Overview

Company collects and processes information from users as necessary to operate, maintain, and improve the App and related services, consistent with this EULA and our Privacy Policy, which forms part of this Agreement.

4.2 Operational Use

We process information to authenticate users, deliver requested features, enable reservations and payments, provide customer support, enhance functionality, and maintain the security and performance of the App.

4.3 Aggregated and De-Identified Information

Concairge may use or license aggregated, anonymized, or de-identified data for analytics, research, or commercial purposes. Such data is not considered personal information under applicable privacy laws, and Concairge does not sell personal information that can identify you. We maintain safeguards to prevent re-identification, commit not to re-identify such data, and require any recipients to do the same.

4.4 No Sale or Sharing of Personal Information

Company does not sell personal information for monetary or other valuable consideration and does not share personal information for cross-context behavioral advertising, as those terms are defined by the California Consumer Privacy Act and comparable U.S. state laws. If our practices change, we will update this EULA and provide all legally required notices and opt-out mechanisms before any such activity occurs.

4.5 Reference to Privacy Policy

Details about the categories of data collected, specific processing purposes, lawful bases, data-subject rights, retention practices, and cookie preferences are described in our Privacy Policy.

4.6 Age-Based Limitations

The provisions in Sections 4.3 through 4.5 regarding aggregated, de-identified, or commercial data use apply only to information lawfully collected from individuals who are at least 18 years of age.

Concairge does not knowingly collect personal information from children under 13 in the United States or under 16 in the EEA / UK (or the lower digital-consent age permitted by local law) and does not knowingly include any such information in aggregated, de-identified, analytics, or commercial datasets.

If we learn that personal information from someone below these ages has been collected, we will delete it promptly in accordance with applicable law.

5. Family and Minor Information

Only users aged eighteen (18) or older may register for a Concairge account.

Concairge does not permit minors to create their own accounts and does not knowingly collect personal information directly from children. An Account Owner may provide limited personal information about family members, including minors, as necessary to use the family account features of the App (for example, age, gender, dietary preferences, or travel information).

The Account Owner is solely responsible for ensuring that any such information is accurate and provided with the consent of the individuals involved, and, in the case of minors, with parental or guardian authority. Concairge uses this information solely to provide requested App features and related bookings or recommendations for the Account Owner and their family, and does not use such information for marketing or independent profiling of minors.

Company may suspend or delete any account that appears to be operated in violation of this Section 5.

6. Third-Party Services and Integrations

6.1 Independent Services

The App may enable access to, or integrations with, third-party platforms such as restaurant-reservation, travel-booking, weather, or calendar services. Each third-party service is operated by its own provider under separate terms of service and privacy policies. Company does not control or assume responsibility for those providers or their practices.

6.2 Data Exchange for Integrated Functions

When you choose to connect a third-party service, Company may exchange limited information with that service—such as reservation details, location, or authentication tokens—to enable the requested functionality. All such exchanges occur in accordance with your explicit actions, this EULA, and our Privacy Policy, which describes the categories of data shared and the purposes of processing.

6.3 Third-Party Terms and Privacy Practices

Your use of any integrated or linked third-party service is governed by that provider's own terms and privacy policy. You are responsible for reviewing and complying with those terms. Company is not liable for any content, data handling, or functionality of third-party services.

6.4 Cross-Border Transfers by Third Parties

Some integrated services may process or store information outside your jurisdiction. By enabling such integrations, you authorize those transfers and acknowledge that they are governed by the third party's legal safeguards, not Company's. Details about Company's own international-transfer mechanisms are provided in Section 12.2 of this EULA.

For clarity, Company is responsible only for personal data it controls; third-party providers act as independent controllers for their own processing under their terms.

6.5 Liability Disclaimer

Company provides integrations solely for your convenience and disclaims all warranties, obligations, or liability arising from any third-party service, except as required by applicable law. Company's responsibility is limited to data it directly controls under this EULA.

6.6 Compliance Obligations

You agree to comply with all applicable third-party terms and to use integrated services only for lawful purposes. Company may modify or suspend integrations at any time to maintain compliance with contractual, technical, or legal requirements.

7. Intellectual Property Rights

7.1 Company Ownership

The App, and all related content, features, functionality, designs, text, graphics, images, video, audio, software, and other materials, together with all underlying technology (collectively, "Company Materials"), are owned by Company or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. Except for the limited license granted in Section 2, no rights are transferred to you, and all rights not expressly granted are reserved by Company.

7.2 User Content

You retain ownership of any content you create, submit, or upload through the App ("User Content"). By submitting User Content, you grant Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, use, reproduce, modify, distribute, and display your User Content as necessary to operate, provide, and improve the App and related services in accordance with this EULA and the Privacy Policy. You represent that you have all rights necessary to grant this license and that your User Content does not infringe any third-party rights.

7.3 Feedback

If you provide suggestions, comments, or other feedback about the App ("Feedback") you grant Company a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt, and exploit the Feedback for any purpose, without attribution or compensation. Company has no obligation to implement or use any Feedback.

7.4 Trademark Rights

"Concairge", the Concairge logo, and all related names, product and service names, designs, and slogans are trademarks of Concairge, Inc. or its affiliates. You may not use these marks without our prior written permission. No right or license to use any trademark or service mark is granted by this EULA.

7.5 Third-Party IP

The App may include or interface with third-party content, software, or open-source components subject to their own licenses. Such materials remain the property of their respective owners and are provided under the applicable license terms.

8. Disclaimer of Warranties

8.1 "AS IS" Basis

The App and all related services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. Company and its suppliers specifically disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except to the extent such warranties cannot be excluded under applicable law.

8.2 No Performance Guarantee

We do not warrant that:

The App will be uninterrupted, secure, or error-free;
Defects will be corrected;
The App or its servers are free of viruses or other harmful components; or
The information, recommendations, or results obtained from use of the App will be accurate, complete, or reliable, or that the App will meet your specific expectations.

Your use of the App and services is at your sole risk.

8.3 Third-Party Services

We make no warranty and disclaim all liability for any third-party services or content accessed through the App. Your use of third-party services is at your own risk and subject to their own terms.

8.4 Statutory Rights

Nothing in this EULA affects any non-waivable consumer rights under applicable law.

8.5 Platform Disclaimer

The App stores or distribution platforms (Apple, Google, etc.) have no warranty obligation or liability for the App or any claims arising therefrom. Questions about product performance should be directed to Concairge at support@concairge.ai.

9. Limitation of Liability

9.1 Exclusion of Certain Damages

To the maximum extent permitted by law, in no event shall the Company, its officers, directors, employees, agents, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, goodwill, business interruption, or business opportunities, even if the Company has been advised of the possibility of such damages.

9.2 Cap on Liability

The Company's total aggregate liability for all claims arising out of or related to the App or this Agreement shall not exceed the greater of:

The total amount you paid to the Company for the App or services during the twelve (12) months preceding the claim, OR
One hundred U.S. dollars (100 USD).

This limitation reflects the allocation of risk between the parties given the low-cost or free nature of the App.

9.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, or suppliers from and against all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of this Agreement; (b) your violation of any applicable law or regulation; (c) your submission of personal information about any family member or minor without appropriate authority or consent; or (d) your use of the App or any third-party service integrated through the App.

Company may, at its own expense, assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate fully in such defense and to provide all reasonable assistance. Company may, in its sole discretion, settle or compromise any claim. You may not settle any claim without Company's prior written consent.

11. Force Majeure

The Company shall not be liable for any failure or delay to perform its obligations under this EULA due to circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, or extreme weather; war, terrorism, civil unrest, or government actions; labor strikes or disputes; internet or telecommunications failures; epidemics, pandemics or public health emergencies; or cyberattacks or security breaches affecting third-party infrastructure ("Force Majeure Events").

During Force Majeure Events, Company's performance shall be suspended for the duration of the event and for a reasonable period thereafter. Concairge will use commercially reasonable efforts to resume performance. Nothing in this Section 11 excuses or delays your payment obligations for services provided hereunder by Company.

12. Privacy and Data Protection

12.1 Privacy Policy

Your privacy is important to us. Your use of the App is subject to this EULA and our Privacy Policy, which forms part of this Agreement. The Privacy Policy explains in detail how Company collects, uses, discloses, transfers, and protects personal information across jurisdictions.

12.2 Consent to Processing and Transfers

By clicking "I Agree," installing, or using the App, you acknowledge that the Privacy Policy explains how your information is collected, used, stored, and transferred.

Your personal information may be processed in the United States and other countries where Company and its service providers operate.

For data originating in the European Economic Area (EEA), United Kingdom, or Switzerland, Company relies on Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), or participation in the EU–U.S. Data Privacy Framework and UK Extension, where applicable, together with supplementary technical and organizational safeguards.

12.3 Lawful Bases for Processing

Company processes personal information under one or more of the following lawful bases, as detailed in the Privacy Policy:

performance of a contract with you;
compliance with legal obligations;
legitimate interests in operating, improving, and securing the App, provided such interests do not override your rights and freedoms; and
your consent, where required by applicable law (for example, for marketing communications, cookies, or processing sensitive data).

12.4 User Rights

Depending on your place of residence, you may have the right to request access to, correction or deletion of, or portability of your personal information; to object to or restrict processing; and to opt out of targeted advertising or data sharing. You may exercise these rights by emailing privacy@concairge.ai.

12.5 Security Measures

Company implements reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and Company cannot guarantee absolute security. Except as required by law, Company disclaims liability for unauthorized access or use of your information.

12.6 Children's Data and Parental Consent

The App is not intended for children under 13 in the United States or under 16 in the EEA or United Kingdom (or any lower age of digital consent permitted by local law, but never under 13).

Company may process limited personal information about minors only when submitted by an Account Owner with appropriate parental or guardian authority, and solely to provide the requested family account services described in Section 5 and the Privacy Policy. Parents or guardians may review, modify, or delete a child's data, withdraw consent, or delete the child's account at any time by contacting privacy@concairge.ai.

12.7 Data Retention

Company retains personal information only as long as necessary to fulfill the purposes described in this EULA and the Privacy Policy or as required by law. After that period, data is securely deleted or de-identified in accordance with applicable standards.

12.8 Changes to the Privacy Policy or Data Practices

If Company materially changes how it handles personal information, we will provide notice via in-app message, email, or another reasonable method, and, where required by law, obtain renewed consent.

13. Account Termination and Suspension

13.1 Termination by You

You may terminate your account at any time by:

Using the account deletion feature in the App;
Contacting customer support at support@concairge.ai; or
Following the cancellation process in your device's account settings.

13.2 Termination by Company

We may suspend or terminate your account immediately, with or without notice, if:

You violate this EULA or any applicable law;
You engage in fraudulent or illegal activity;
Create a risk of harm to Company or others;
Fail to pay fees when due; or
Your account remains inactive for an extended period.

13.3 Effect of Termination

Upon termination:

Your license to use the App immediately ceases and you must stop all use;
We may delete your account and data subject to legal retention requirements and our retention policy as provided by this Agreement; and
You remain liable for any outstanding obligations, such as outstanding payments.

13.4 Discontinuation of Service

Company may discontinue the App or specific features at any time by providing reasonable advance notice to registered users when feasible. If Concairge discontinues a paid service before the end of your current subscription term, you will receive a prorated refund for unused fees unless otherwise provided by the App Store or payment platform.

13.5 Survival

Sections 2 (License Grant and Scope), 3 (Subscription Services and Billing), 7 (Intellectual Property Rights), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 12 (Privacy and Data Protection), 15 (Governing Law and Dispute Resolution), and any other provisions which by their nature should survive termination shall continue in effect.

14. Updates and Modifications

14.1 App Updates

We may provide updates, upgrades, patches, or new versions to maintain or improve the App. By installing or using an update, you agree that it becomes part of the App and governed by this EULA.

14.2 EULA Modifications

We may modify this EULA from time to time. For any change that materially affects your rights or obligations, Concairge will provide notice. Your continued use of the App after the Effective Date constitutes acceptance of the modified EULA. If you do not agree to the revised terms, you must stop using and uninstall the App prior to the Effective Date.

15. Governing Law and Dispute Resolution

15.1 Governing Law

This EULA is governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to this EULA or your use of the App ("Dispute") shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs interpretation and enforcement of this provision.

15.3 Location and Format

Unless the parties agree otherwise, the arbitration shall take place in Delaware or by remote video conference. The arbitrator may award any relief available in a court of competent jurisdiction consistent with this EULA and applicable law.

15.4 Class-Action Waiver

You and Concairge agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator shall not consolidate claims or otherwise preside over any form of representative or class action.

15.5 Small-Claims and Injunctive Relief

Either party may bring an individual action in a small-claims court of competent jurisdiction or seek injunctive or equitable relief in a court to prevent unauthorized use of intellectual property.

15.6 Venue for Non-Arbitrable Disputes

If this arbitration provision is found unenforceable, exclusive jurisdiction and venue shall lie in the state and federal courts located in Delaware, and you consent to personal jurisdiction there.

16. Compliance and Regulatory Matters

16.1 Export Controls

The App is subject to U.S. export-control laws and regulations, including the Export Administration Regulations (15 C.F.R. § 730 et seq.). You agree not to export, re-export, or transfer the App or related technical data in violation of such laws. You further agree to comply with all applicable foreign export and import laws and regulations in your use of the App.

16.2 Sanctions Compliance

You represent that you are not located in, or a citizen or resident of, any country subject to U.S. economic sanctions or on any U.S. government list of prohibited or restricted parties. Company reserves the right to terminate access immediately if this representation becomes false.

16.3 Accessibility

We strive to make the App accessible to users with disabilities in compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG), where technically feasible. Users may contact support@concairge.ai to report accessibility issues.

16.4 Platform Compliance

The App complies with Apple App Store and Google Play Store policies and guidelines. Platform-specific terms may apply to your use of the App.

17. Miscellaneous Provisions

17.1 Entire Agreement

This EULA, together with our Privacy Policy and any additional terms for specific features, constitutes the entire agreement between you and the Company regarding the App and supersedes all prior or contemporaneous communications, whether oral or written.

17.2 Severability

If any provision of this EULA is found unenforceable, the remaining provisions will remain in full force and effect, and such provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

17.3 Waiver

No waiver of any provision of this EULA will be deemed a continuing waiver or waiver of any other provision. Our failure to enforce any provision does not constitute a waiver of that provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under this EULA without our prior written consent. We may assign our rights and obligations under this EULA without restriction.

17.5 Relationship of Parties

Nothing in this EULA creates a partnership, joint venture, agency, or employment relationship between you and the Company.

17.6 Language

This EULA is written in English. Any translations are provided for convenience only, and the English version controls in case of conflict.

17.7 Electronic Signatures

You consent to the use of electronic signatures and agree that electronic signatures and records have the same legal effect as handwritten signatures and satisfy any writing requirements under applicable law.

17.8 Notices

We may provide notices by in-app message, email to the address associated with your account, or posting within the App. Legal notices to Concairge must be sent to legal@concairge.ai and to the postal address in §18.

18. Contact Information

If you have questions about this EULA or need support, please contact us:

Concairge, Inc.
Office 134
254 Chapman Rd, Suite 101-B
Newark, Delaware 19702
USA

For GDPR-related inquiries, you may also contact our Data Protection Officer at privacy@concairge.ai.

19. Effective Date and Version

This EULA is effective as of the Effective Date and supersedes all prior versions. Version: 1.0.

20. Apple-Specific Terms

20.1 Application of This Section

This Section 20 applies only with respect to the App when downloaded, installed, accessed, or used on an Apple-branded device or obtained from the Apple App Store (an "Apple-Sourced App"). In this Section, "Apple" means Apple Inc., and the App is the "Licensed Application." To the extent this Section conflicts with any other provision of this EULA in relation to an Apple-Sourced App, this Section controls (see §20.12).

20.2 Acknowledgement

You and the Company acknowledge that this EULA is concluded between you and the Company only, and not with Apple, and that Apple is not responsible for the App or its content. The Company, not Apple, is solely responsible for the Licensed Application and its content. You acknowledge that this EULA does not provide for usage rules for the Licensed Application that conflict with the Apple Media Services Terms and Conditions in effect as of the date you accept this EULA, which you acknowledge you have had the opportunity to review.

20.3 Scope of License

The license granted to you for the Licensed Application is a limited, non-transferable license to use the Licensed Application on any Apple-branded products that you own or control, and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the Licensed Application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

20.4 Maintenance and Support

The Company is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this EULA or as required under applicable law. You and the Company acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

20.5 Warranty

The Company is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the Company's sole responsibility.

20.6 Product Claims

You and the Company acknowledge that the Company, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. This EULA does not limit the Company's liability to you beyond what is permitted by applicable law.

20.7 Intellectual Property Rights

You and the Company acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

20.8 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

20.9 Developer Name and Address

Any questions, complaints, or claims with respect to the Licensed Application should be directed to:

Concairge, Inc.
Office 134, 254 Chapman Rd, Suite 101-B
Newark, Delaware 19702, USA
Telephone: +1 646 355 8070
Email: support@concairge.ai

20.10 Third Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Licensed Application.

20.11 Third Party Beneficiary

You and the Company acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

20.12 Precedence

With respect to an Apple-Sourced App, in the event of any conflict between this Section 20 and any other term of this EULA, this Section 20 governs and controls solely to the extent of that conflict.

By using the App, you acknowledge that you have read, understood, and agree to be bound by this EULA.

End-User License Agreement (EULA)